Frequently asked questions

Everything you need to know about instadial's AI voice agent for clinics.

How does instadial handle patient calls?

instadial's AI voice agent answers every call 24/7 with natural conversations. It books appointments, answers common patient questions, and routes urgent cases to on-call staff with full context. Because it's AI, it can handle many calls at once, so patients never wait on hold or reach a busy line.

What languages does instadial speak?

instadial speaks natural Latvian, Russian, and English, so patients can be served in the language they're most comfortable with.

What integrations does instadial support?

instadial books appointments directly into the calendar tools clinics already use, such as Google Calendar, Calendly, and Cal.com, with live availability checks so there are no double bookings. You can also import existing patient data from CSV or Excel files. If you use a specific scheduling or CRM system, we can set up a custom integration as part of onboarding.

How much does instadial cost?

instadial uses transparent per-call pricing - you only pay for the calls that are handled, with no setup fees or monthly minimums. Optional add-ons include SMS, WhatsApp, and email notifications, and calendar integrations are included free. You can configure a plan and see the exact cost in real time in the pricing section.

Does instadial work outside business hours?

Yes. instadial operates 24/7 and answers every call with a natural conversation regardless of the time, so your clinic never misses a call - even on weekends and holidays.

Is instadial secure and compliant?

Yes. instadial encrypts calls end to end and is built for GDPR compliance and NIS2 readiness. Every call is logged with a complete audit trail - recordings, transcripts, and logs that are searchable and exportable - so you always have a full record of every conversation.

What types of healthcare providers can use instadial?

instadial is built for healthcare clinics and practices, including dental, family medicine, physiotherapy, pediatrics, and orthopedics. Any provider that handles patient calls, books appointments, and wants to reduce no-shows can benefit from the platform.